Change management · Question 11 of 12

On Friday evening, an admin applies an urgent security patch without a change request because the vendor reports active attacks. The patch works. How is this best assessed from a change management perspective?

1 answer is correct. Hard

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Answer

  • C Allowed as an emergency change under a set procedure, with documentation afterwards

Explanation

Many organizations have an emergency change procedure with shortened approval, for example by an on-call manager. Even then, the change is recorded and reviewed afterwards. A patch without any record undermines traceability and later troubleshooting.

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