Change management · Question 11 of 12
On Friday evening, an admin applies an urgent security patch without a change request because the vendor reports active attacks. The patch works. How is this best assessed from a change management perspective?
1 answer is correct. Hard
Show answer
Answer
- C Allowed as an emergency change under a set procedure, with documentation afterwards
Explanation
Many organizations have an emergency change procedure with shortened approval, for example by an on-call manager. Even then, the change is recorded and reviewed afterwards. A patch without any record undermines traceability and later troubleshooting.