Compliance · Question 12 of 12

A company has customer data handled by a call center, which on its own initiative uses the data for its own advertising. What has changed legally?

1 answer is correct. Hard

Show answer

Answer

  • C The call center becomes a controller for this and is liable

Explanation

Whoever processes data beyond the instructions for their own purposes is considered a controller for that processing under Art. 28(10) GDPR and is liable. The commissioning company must investigate the violation and take consequences.

Certifications & exams

Which exam comes next?

You can already practise for 19 exams, and 21 are up for a vote. See all certifications with their official information, cast your vote or suggest your exam.

See all certifications