AWS AI services · Question 10 of 12
A call centre wants to transcribe calls and distinguish who is speaking at any moment. Which Amazon Transcribe feature helps?
1 answer is correct. Medium
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Answer
- B Speaker diarization
Explanation
Amazon Transcribe can recognise which speaker says which part and label the transcript accordingly. It also offers custom vocabularies for technical terms and automatic redaction of personal data. Custom terminology belongs to Translate, SSML to Polly.