Techniques · Question 9 of 12
A model is to sort customer emails into a company-specific scheme of five categories that it cannot know. Which technique helps most directly?
1 answer is correct. Medium
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Answer
- D Few-shot with examples per category
Explanation
The model does not know company-specific categories from pre-training. Examples per category show what is meant and which format is expected. Zero-shot without explanation leaves the model guessing.